Learn from others
New responsibilities: The Red Cross Barcelona not only continued providing harm reduction materials and kept its drug consumption open but also started managing two quarantine centres for people living in the street.
Since the arrival of COVID-19 in Barcelona, our clients have been affected by a new reality that is beyond the limits of their access to facilities and services that affect proper socio-health care for their needs and rights.
Initially, and in the face of the public health alarm caused by a pandemic of this type, we had to implement a series of measures aiming to avoid new infections and try to limit contact and closeness in spaces as much as possible, as well as detect people that are already presenting symptoms with the idea of keeping track of their situation and their conditions.
Actually, we try to expand and guarantee the security measures both in the center space and of the professionals in order to follow the guidelines that the Health Department communicated to us. We tried to extend the coverage a bit more by delivering users prepared food packs that were easy to consume in the street, by letting them have individual access to the room, shower with taken precautions such as disinfection before and after use and later the laundry service, using washing programs with the appropriate temperature. Access to the center is enabled after following protocols for hand disinfection, use of masks and respect for interpersonal space in order to guarantee optimal conditions to combat the spread of the virus.
As a team of professionals we try to think and propose solutions for the administration in relation to confinement spaces that are adapted to people with active consumption, start of opioid substitution programs, people with dogs, problems with alcohol, women in the street, couples in the street, gender violence. This new health emergency involves considering a set of realities. From the social services, our users are excluded or are not considered due to the reality of consumers of illegal substances. This fact makes them unable to comply with a workplan imposed as a condition to arrive to acomplish the demands imposed by the social services.
At this stage, our clients has expressed a greater concern, doubts regarding situations with the police, questions related to confinement centres that were already planned to be opened in the city of Barcelona for people living in the street. Difficulties with the availability of some substances or the rise in prices in the limited supply. They expressed to us the strange feeling of being in an almost empty city without the set of situations that normally on a day-to-day basis allow them to manage their personal, social and substance-use needs.
• Hand sanitizer dispensers at all centre access points
• Professionals with face masks and gloves
• Ensurance of the maintenance of a secure distance of one and a half meters between people
• Individual access for the clients in each area of the service
• Face masks and gloves are given to every client
• Disinfection of all spaces before clients’ access, especially showers and supervised consumption room
MANAGEMENT AND COLLABORATION
• Two quarantine centres managed by the Red Cross in Barcelona for people living in the street (guarantee of treatment or continuity and provision of nursing support)
• Public health agency to include a new Metabus stop (Methadone Dispensing Bus) in confinement facilities
• Supervised consumption room (Ensuring safety space of a meter and a half.)
• Offer clean needles and syringes and other paraphernalia to injectors or smokers users of drugs , special kits for methadone injectors and sexual prevention material.
• Collection of used consumer material
• Emergency care assistance and medication treatment (HIV treatment and Hep-C treatment)
• Food packs to take away
• Individual entry to drop in area, shower and laundry service
• Posters with information on preventive measures against the coronavirus. Individual advice on the precautionary measures to be taken.
• Information on facilities operating to cover food and shelter.
This article was submitted by Red Cross Barcelona, and was first uploaded to the HARM REDUCTION COVID-19 RESPONSE website of Correlation – European Harm Reduction Network. We thank Correlation for contacting Association Margina and making it possible to present their actions also on the Save Lives- Protect People platform.
CAS/ARD Lluis Companys Creu Roja Barcelona
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Telephone : 93 318 17 96